Efecte Blog | hr-management

Tags: digitalization, Identity and Access Management, IT Service Management, Business Service Management, Finance Management, Contract Management, HR Management, Service Management, Self-service, Enterprise Service Management

Efecte: your partner for digital transformations »

Implementing a digital transformation or digitalizing your services can prove more difficult than it might seem. There is an ever-growing number of tools,...

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Tags: digitalization, IT Service Management, Business Service Management, Finance Management, Contract Management, HR Management, Enterprise Service Management, Customer experience, Self-service

Building a better UI with chat »

The idea of implementing a chat feature to improve users experience (UX) is pretty self-explanatory. Giving users a quick and easy way to communicate with...

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Tags: digitalization, IT Service Management, Business Service Management, Finance Management, Contract Management, HR Management, Service Management, Enterprise Service Management

Technology is developing, are your processes keeping up? »

It seems like every week there is an announcement about a new technology, phone or software update. This raises one key question, when was the last time...

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Tags: IT Service Management, HR Management, Enterprise Service Management, Customer Service, Customer experience

Is your support service experience better than going shopping on Xmas eve? »

25% of people rather go shopping on Christmas eve than calling your support line, according to a salesforce customer service survey. That’s one out of...

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Tags: HR Management

3 steps towards tomorrow's agile human resource management »

Does your organization manage HR tasks by email and phone? Do you serve your staff at office hours instead of when they really need help? And most...

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