Efecte Blog | hr-management

Check out our blogs in other languages, you will find posts that are relevant to your country.

Tags: Service Management, HR Management, EN - Self-Service, Digitalization, Employee Experience

The Road to a Workplace Culture Built on Trust »

During challenging times, a lot depends on trust and company culture. How we all live it can either break us or make us.

The results of the 2020 survey of...

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Tags: Efecte, HR Management

The HR of Tomorrow: Revolutionizing Customer Service and Building Great Places to Work »

Tags: HR Management

Broadening the scope of human resources »

Niina Hovi, VP People & Culture at Efecte, considers the wider impact of HR service management across an organization.

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Tags: HR Management, Webinar

Analytics key to maximizing value of human capital »

People analytics play a vital role in positioning the Head of the Human Resource Department at the management top table alongside the CEO and CFO. Below...

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Tags: Enterprise Service Management, Efecte, Finance Management, HR Management, Contract Management

Manage Any Service? German Enterprise Service Market uncovered »

Efecte was recently involved in a German study about Enterprise Service Management (ESM). This study investigates how companies from the DACH-region, i.e. 

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Tags: Customers, Customer experience, HR Management, Digitalization

Employee experience to match what people need – every day? »

Niina Hovi, VP Culture & HR at Efecte, looks at the evolution of the human resources function and how it can deliver greater value.

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Tags: Enterprise Service Management, Self-service, Service Management, Finance Management, HR Management, Contract Management, Business Service Management, IT Service Management, Identity and Access Management, Digitalization

Efecte: your partner for digital transformations »

Implementing a digital transformation or digitalizing your services can prove more difficult than it might seem. There is an ever-growing number of tools,...

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Tags: Enterprise Service Management, Service Management, Finance Management, HR Management, Contract Management, Business Service Management, IT Service Management, Digitalization

Technology is developing, are your processes keeping up? »

It seems like every week there is an announcement about a new technology, phone or software update. This raises one key question, when was the last time...

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Tags: Enterprise Service Management, Customer experience, HR Management, IT Service Management, Customer Service, Chat

Is your service experience better than shopping on Xmas eve? »

25% of people rather go shopping on Christmas eve than calling your support line, according to a salesforce customer service survey. That’s one out of...

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