Efecte - Customers

More agility and satisfaction through a central ESM platform for employees and customers

Mehr Agilität und Zufriedenheit durch eine zentrale ESM-Plattform für Mitarbeiter und Kunden

Placing internal customers in the center – Agile tools support the growth of leading Nordic pet retailer

Productivity and happy customers: Merged municipality service providers delight their customers with Efecte

Sarastia Oy is a major provider of financial...

More efficient air traffic control: Automation gives more power to air navigation safety

Effortless process flows across time zones: Subsidiary of an American Corporation attains single source of truth

Internal services energized: Smoother workflows for Finnish social and healthcare provider

Close contact and constant development:  Samlink improved internal and external services

Improving internal customer service: A retail chain introduces advanced ticketing

ITSM without coding: Spatial data specialists improve customer experience, transparency and agility

Chain of kiosks increased efficiency and transparency of reporting with a new service management system

Fast and familiar: Efecte helps Vakka-Suomen Puhelin take better care of its customers