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Tags: Enterprise Service Management, Efecte, Finance Management, HR Management, Contract Management

Manage Any Service? German Enterprise Service Market uncovered »

Efecte was recently involved in a German study about Enterprise Service Management (ESM). This study investigates how companies from the DACH-region, i.e. ...

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Tags: Enterprise Service Management

How to get started with Enterprise Service Management? »

“Has anyone called the repairman, yet?” someone shouted in the shared kitchenette of the office break room. Apparently, the water dispenser had broken again....

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Tags: Enterprise Service Management

ESM can transform an IT team into so much more »

Stereotypically an IT department is often left alone, working from distance to serve a critical, yet inconspicuous role. It doesn't get noticed when it...

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