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Enterprise Service Management,
Efecte was recently involved in a German study about Enterprise Service Management (ESM). This study investigates how companies from the DACH-region, i.e. ...
Enterprise Service Management
“Has anyone called the repairman, yet?” someone shouted in the shared kitchenette of the office break room. Apparently, the water dispenser had broken again....
Stereotypically an IT department is often left alone, working from distance to serve a critical, yet inconspicuous role. It doesn't get noticed when it...
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