Efecte Blog | crisis-management

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Tags: Service Management, IT Service Management, Digitalization, crisis management

How to Build Your Configuration Management to Serve the Business »

We have been involved in more than 300 CMDB configuration processes, and based on that experience, we compiled these Guidelines to successful ITIL 4 based...

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Tags: Service Management, IT Service Management, Digitalization, crisis management

Drowning in emails? Move your service business to the cloud in just ten days »

Many organizations are currently facing an unprecedented amount of contact requests from their customers and remote-working employees. The situation with...

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Tags: Service Management, IT Service Management, Digitalization, crisis management

Mitigating Corona Together – letter to Efecte’s customers »

Dear Efecte Customers and Partners, 

a little more than a week has passed since I last reached out to you about the coronavirus crisis, talking about our...

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