Tags: Service Management, IT Service Management, Digitalization, crisis management
We have been involved in more than 300 CMDB configuration processes, and based on that experience, we compiled these Guidelines to successful ITIL 4 based...
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Tags: Service Management, IT Service Management, Digitalization, crisis management
Many organizations are currently facing an unprecedented amount of contact requests from their customers and remote-working employees. The situation with...
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Tags: Service Management, IT Service Management, Digitalization, crisis management
Dear Efecte Customers and Partners,
a little more than a week has passed since I last reached out to you about the coronavirus crisis, talking about our...
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