Efecte Blog

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Tags: Agile

What is Agile in IT and How to Get into the Right Mindset? »

What is agile? Why is everyone talking about it, and how can my team be more agile?The concept of agile development and its associated benefits are...

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Tags: Enterprise Service Management, Self-service, Service Management, Finance Management, HR Management, Contract Management, Business Service Management, IT Service Management, Identity and Access Management, Digitalization

Efecte: your partner for digital transformations »

Implementing a digital transformation or digitalizing your services can prove more difficult than it might seem. There is an ever-growing number of tools,...

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Tags: Self-service, Customer experience, Digitalization, Chat

Building a better UI with chat »

The idea of implementing a chat feature to improve users experience (UX) is pretty self-explanatory. Giving users a quick and easy way to communicate with...

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Tags: Enterprise Service Management, Service Management, Finance Management, HR Management, Contract Management, Business Service Management, IT Service Management, Digitalization

Technology is developing, are your processes keeping up? »

It seems like every week there is an announcement about a new technology, phone or software update. This raises one key question, when was the last time...

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