Efecte Blog

Check out our blogs in other languages, you will find posts that are relevant to your country.

Tags: Efecte, digitalization

Female-power in tech at Efecte »

At Efecte, female-power in technology is something that we live and value every day. In all our teams, from sales to marketing and from HR to finance,...

Read More »

Tags: HR Management, webinar

Analytics key to maximizing value of human capital »

People analytics play a vital role in positioning the Head of the Human Resource Department at the management top table alongside the CEO and CFO. Below...

Read More »

Tags: ITIL, IT Service Management, digitalization, agility

What is agile ITSM all about? »

We’ve seen the buzz word of the decade "agile" combined with a lot of words until now. Today, we're discussing "Agile ITSM". So, what the heck is or can...

Read More »

Tags: Service Desk, IT Service Management, AI, Customer Service

AI-powered service desks - redefining the role of the agent »

Artificial intelligence is often described as a replacement for human interaction.

In the IT service management environment it is making service desk...

Read More »

Tags: GDPR, Service Management, Efecte, Customer Service

Wrapping up 2018: Our most-read blog posts »

As we move full speed to 2019, let's take a quick look back on activities that took place over the course of last year. Our most-read blog posts are...

Read More »

Tags: Service Management, Efecte, Cloud, Customer experience

Topias Marttila appointed CTO of Efecte: “DevOps drives customer success” »

The hands-on software development leader of 15 years, Topias Marttila, was recently appointed Efecte’s Chief Technology Officer, member of the leadership...

Read More »

Tags: Service Management, Efecte

An Efecte Christmas tale: How Efecte's elves helped Santa to save Christmas »

Tags: Enterprise Service Management, Self-service, Service Management, Finance Management, HR Management, Contract Management, Business Service Management, IT Service Management, Identity and Access Management, digitalization

Efecte: your partner for digital transformations »

Implementing a digital transformation or digitalizing your services can prove more difficult than it might seem. There is an ever-growing number of tools,...

Read More »

Tags: Self-service, Service Management, IoT, Information Security, IT Service Management, AI

AI: the 4th Generation of Process Automation in ITSM (Part 4) »

Over the past few days we have been publishing a series of short articles written by our VP of Products, Peter Schneider, this is Part 4 of the series. We...

Read More »