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Employee Experience 2.0: People Analytics meet HR Service Delivery

Tags: Webinar, ITSM, Events

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Webinar On-Demand

Sie haben unser Live-Webinar vom 5.Dezember verpasst? Hier können Sie sich die Aufzeichnung anschauen

Dauer: 45 Minuten
Sprache: Englisch

Transparency of operations and advanced analytics provide a unique opportunity for HR professionals to position themselves as fact-based, strategic partners for businesses. HR departments can help retain key talent by using techniques and solutions to capture essential data, and to offer excellent service and self-service opportunities to employees based on that data. In this webinar from Efecte Plc with a keynote from McKinsey & Company, you will hear answers to the following questions: 

  • What is people analytics and what are the benefits that can be derived from it?
  • When doing retention analysis, how to move from conducting in-depth but reactive exit interviews to analytics techniques that are predictive and more objective and quantitative?
  • What McKinsey’s studies on retention reveal: Which factors are better predictors of unwanted attrition than the commonly intuitive things like individual’s performance rating or compensation?
  • How can the service experience of employees be improved when interacting with HR?
  • How can routine HR tasks be automated and work flow effortlessly in your HR department?

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