Webinar: Intelligent ITSM and AI-powered Service Desks

Tags: Service Management, Events, Service Desk, IT Service Management, AI, Webinar

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Webinar On-Demand

You missed our live Webinar from November 27th? No worries, you can still watch die recording

Duration: 1 hour

AI-power your service desks to cut costs, scale output and boost service experience. Augment your service desk agents with AI; support agents with real-time answer recommendations and empower them to respond faster and more accurately, with less effort. Reduce the burden on your agents and automate simple cases and processes entirely in your IT and HR service desks. In this webinar, delivered to you by Efecte Plc. in collaboration with our AI partner ultimate.ai, learn answers to the following questions:

  • What is the role of AI in great customer service experiences of the future?
  • Conversational process automation: what does the fourth generation of process automation look like?  
  • What real-life examples are there of service management and delivery enhanced by AI?
  • What do SuperAgents look and feel like – in real life?

View the webinar recording  


Written by Efecte