Munich, Germany, July 24, 2017 – Efecte, an expert for innovative SaaS solutions, and Magelan, a highly specialised IT service and consulting company, have signed a partnership agreement in IT service management.
Efecte is a leading software manufacturer for Enterprise Services with integrated Identity Management and has specialised in developing cloud-based solutions for IT Service Management, Self-Service, Identity Management, and Access Governance.
Magelan is a service provider with deep expert knowledge in IT Service Management (ITSM) and implements ITSM projects in medium-sized and enterprise companies, based on renowned software solutions.
For Magelan, extending its ITSM solution portfolio by adding a cloud application is absolutely in line with market demands: "Particularly in IT Service Management, shifting to the cloud makes a lot of sense", explains Daniel Sömen, CEO of Magelan GmbH. The growing mobility of users requires location-independent access to the system with consistent speed and without having to compromise on functionalities. Moreover, processes and changes can be implemented much faster than with on premise solutions - nearly in real-time. The fully cloud based approach of Efecte, with a comprehensive web console and designer tools that are located in the cloud, meets this demand. "With Efecte's IT Service Management solution we are now able to offer a device-independent application with a distinguishing, easy-to-use interface. IT employees can configure their processes quickly and easily by themselves. Efecte therefore perfectly complements our portfolio and is ideal for customers, that are looking for a 100% cloud-based solution made in the EU“, states Daniel Sömen.
"With Magelan we are happy to have won a renowned partner for IT Service Management“, says Stephan Wawrzinek, Country Manager of Efecte Germany GmbH. "In cooperating with Magelan we are able to drive our expansion in the German-speaking region and offer an innovative, user-oriented SaaS solution and professional, local support to customers.“
Magelan GmbH is a medium-sized, owner-managed IT services and consulting company and provides advanced customised and standard software solutions in the areas of IT service management, IT asset management, licence management, system management and security management. Since it was founded in 1996, it has successfully concluded many projects with selected software manufacturers. With Magelan Managed Services and a dedicated support department, Magelan meets individual client requirements.
Its clients include groups and small and medium-sized companies in Germany, Austria and Switzerland and the whole of Europe. The company’s head office is in Munich.
Efecte is a Nordic SaaS company specialized in IT Service Management, Self-Service, Identity Management, and Access Governance solutions.
We offer user-friendly Service and Identity Management software to the mid-sized and enterprise markets as well as public organizations. Our platform allows our customers to instantly achieve the best productivity, transparent reporting, and return on investment in a single user centric solution.
Efecte operates in Finland, Sweden, Denmark and Germany. Efecte serves currently over 250 customers in Europe. The company was foundedin 1998 and is headquartered in Espoo, Finland.