Espoo, March 5. 2021 - Efecte, the European alternative for cloud-based service management, is announcing changes in its management team. Starting March 1st Santeri Jussila is the new Chief Product Officer (CPO), responsible for leading Efecte's product management, vision and strategy. Previous Chief Product Officer Peter Schneider has assumed a new role as Chief Evangelist, providing insight on Enterprise Service Management industry trends and their benefits to mid-market enterprises.
For the past 14 years, Jussila has worked in various international management positions at Nokia and before that at Comptel. He brings with him considerable experience in the field of international product and customer experience development of tech industries.“It is great to have Santeri on our team, as we further strengthen our position as the European ITSM alternative,” says Niilo Fredrikson, CEO of Efecte. We help service organizations digitalize and automate their work, and Santeri’s experience of customer-centric product development will make us even better in that,” continues Fredrikson.
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Niilo Fredrikson, CEO Efecte
Efecte helps service organizations digitalize and automate their work. Customers across Europe leverage our cloud service to operate with greater agility, to improve the experience of end-users, and to save costs. The use cases for our solutions range from IT service management and ticketing to improving employee experiences, business workflows, and customer service. We are the European Alternative to global players in our space. Our headquarters is located in Finland, and we have regional hubs in Germany and Sweden. Efecte is listed on the Nasdaq First North Growth Market Finland marketplace. www.efecte.com