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Tags: ITIL4, IT Service Management, Service Provider

Best Practices for Service Management: The Value Chain in ITIL 4 »

ITIL 4 is here with a service value system including a value chain.

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Tags: Enterprise Service Management, Customers, IT Service Management, Service Provider

Chasing the perfect service experience »

Efecte helps European Service Providers boost their business, flexibly manage services, and delight their users. 

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Tags: Service Provider

Service Management system as a source of business innovation »

Working with Efecte not only improves the user experience for employees and customers of our Service Provider partners - it also enables these players to...

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