Efecte Blog | enterprise-service-management

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Tags: Enterprise Service Management

Manage all your business services in one place »

In my last article, I gave readers food for thought about how easy business services are already here – even in pocket size! I have answered many...

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Tags: Enterprise Service Management, GDPR, IT Service Management, Identity and Access Management

Turn your Service Management Tool into a Data Privacy Solution »

You’ve got already an ITSM tool and you are wondering whether you need a separate tool to become GDPR-compliant? Why don’t you enhance your ITSM tool to...

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Tags: Enterprise Service Management

Easy corporate services are already here – also in pocket-size! »

During the past ten years, I have tackled multiprovider problems with the clients. Over the years, I have heard a thousand and one agonized stories about...

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Tags: Enterprise Service Management, Self-service

Finetuning towards Enterprise Service Management »

For everyone in the industry Enterprise Service Management has for a long time been THE buzzword. Still, one sometimes is amazed of how people seem to...

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Tags: Enterprise Service Management, Service Management

BillerudKorsnäs aims for greater automation and remote support »

Johan Wedin, IT Manager of Technical Support at BillerudKorsnäs, knows what is required of a platform for effective IT support. He shared his experiences...

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Tags: Enterprise Service Management, Customers, IT Service Management

Taitoa improved productivity and customer service »

Taitoa is a public organization offering financial and HR services to their customers in Finland. Taitoa uses Efecte’s solution in their service delivery....

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