Efecte Blog

Check out our blogs in other languages, you will find posts that are relevant to your country.

Tags: AI, IT Service Management, Information Security, IoT, Service Management, Self-service

AI: the 4th Generation of Process Automation in ITSM (Part 4) »

Over the past few days we have been publishing a series of short articles written by our VP of Products, Peter Schneider, this is Part 4 of the series. We...

Read More »

Tags: AI, IT Service Management, Information Security, IoT, Service Management, Self-service

AI: the 4th Generation of Process Automation in ITSM (Part 3) »

Over the next few days we will be publishing a series of short articles written by our VP of Products, Peter Schneider. This is Part 3 of the series, we...

Read More »

Tags: AI, IT Service Management, Information Security, IoT, Service Management, Self-service

AI: the 4th Generation of Process Automation in ITSM (Part 2) »

Over the next few days we will be publishing a series of short articles written by our VP of Products, Peter Schneider. This is Part 2 of the series, we...

Read More »

Tags: AI, IT Service Management, Information Security, IoT, Service Management, Self-service

AI: the 4th Generation of Process Automation in ITSM (Part 1) »

Over the next few days we will be publishing a series of short articles written by our VP of Products, Peter Schneider. This is Part 1 of the series, we...

Read More »

Tags: AI, IT Service Management, Information Security, IoT, Service Management, Self-service

AI: the 4th Generation of Process Automation in ITSM »

Artificial Intelligence is making its way towards IT Service Management. First incarnations of AI in ITSM tools are being implemented, tested, and ...

Read More »

Tags: digitalization, IT Service Management, Business Service Management, Finance Management, Contract Management, HR Management, Enterprise Service Management, Customer experience, Self-service

Building a better UI with chat »

The idea of implementing a chat feature to improve users experience (UX) is pretty self-explanatory. Giving users a quick and easy way to communicate with...

Read More »

Tags: Efecte

Efectiens brush-up teamwork and communications through free-time Gaming Club »

Efecte Gaming Club was formed during fall of 2018. At this very moment, Efecte Gaming Club is participating to Finnish inter-company PlayerUnknown’s...

Read More »

Tags: digitalization, IT Service Management, Business Service Management, Finance Management, Contract Management, HR Management, Service Management, Enterprise Service Management

Technology is developing, are your processes keeping up? »

It seems like every week there is an announcement about a new technology, phone or software update. This raises one key question, when was the last time...

Read More »

Tags: IT Service Management, Customer experience, Self-service

To search or not to search? »

Efecte self-service portal users now have the power of choice.

Have you ever taken the time to think about how you find the items or information you are...

Read More »